Direct Forex has assembled a staff of industry professionals to handle traditional telephone based trading. The same people posting markets on the Internet are the ones making markets on the telephone. They are there to take orders, make markets, provide advice, and relay news or information that comes from our many contacts in the industry.

Direct Forex’ back office system and staff has the ability to provide excellent support. As trading professionals, they understand the necessity for a flexible, accurate and powerful back office system producing clear, concise, easily read reports. Since accurate accounting and reporting are key to the ability of their customers to manage risk and maximize profits, they have chosen to staff their back office with very experienced and capable industry professionals. By using very good support systems and staff, customers can be sure their monies are in competent control.

Any problem, no matter how small, can and will affect a trader's ability to make accurate and correct decisions. As trading professionals, Direct Forex requires their customer service and support staff of brokers what they require in their counter parties: knowledgeable, courteous, service orientated industry professionals.